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Travel Insurance

Coach Travel Insurance

K.M. Motors Limited is an appointed representative of Arthur J Gallagher Insurance Brokers Limited which is authorised and regulated by the Financial Conduct Authority. Registered Office: Spectrum Building, 7th Floor, 55 Blythswood Street, Glasgow G2 7AT. Registered in Scotland. Company Number: SC108909

We only offer travel insurance from a single insurer – Europaische Reiserversicherung AG (ERV). This travel insurance is suitable for those who wish to insure themselves when travelling against the specified financial loss of unforeseen circumstances and events relating to your trip. A list of the covers and corresponding levels, as well as the main policy exclusions can be found below. Further details will be in your policy document, a copy of which is available on request. We have not provided you with any recommendation or advice about whether this product meets your specific insurance requirements. It is your responsibility to decide whether this policy suits your requirements. Should you require any further information please contact K.M. Motors.

Health Conditions

UK Travel (England, Scotland, Wales, Northern Ireland or Scilly Isles). You do not need to declare your medical conditions, however you must comply with the following:

1. You are not aware of any reason why the trip could be cancelled or cut short

2. You are not travelling against the advice of a medical practitioner. Or for obtaining medical treatment or if you have been given a terminal prognosis

3. You are not awaiting tests for any illness or injury as a hospital day case or inpatient. Any claim arising from this illness or injury will not be covered

4. If you are on medication at the time of travel your medical condition must be stable and well controlled

If your medical condition cannot comply with these terms then any claim related to that medical condition will not be covered

EU Travel (including Channel Islands) The traveller must inform the underwriters via the health check phone line on 01403 288 423 if they or any person upon whose health the trip depends;

1. Has an existing or ongoing medical condition(s)

2. Is taking any prescribed medication

3. Has or has had any medical condition(s) still requiring periodic review

4. Is awaiting any tests, treatment, investigation, referral or the results of these.

Please note: You must notify Medical Screening immediately of any change in your medical circumstances between issue date of policy and time of departure.

This information is correct at time of printing but may be subject to change. Please refer to your policy document to check your cover

GENERAL EXCLUSIONS (applicable to all sections of cover). Please read this section carefully as it contains key exclusions.

The policy includes some general exclusions relating to a variety of illnesses which are not covered. Although not a full list these include alcoholism, drugs or drug addiction, stress, anxiety or depressive conditions, psychiatric illness, terminal illness, AIDS, HIV, suicide or attempt threat. Exclusions are listed in the policy document.


Cancellation Limit – up to £2,000 Excess – £50 (deposit only £10)

Curtailment Limit – up to £2,000 Excess – £50

Emergency Medical & Repatriation Expenses Limit – up to £2,000,000 EU holidays Excess – £50

Repatriation Limit – up to £1,500 UK holidays only Excess – £50

Missed Departure (not UK) Limit – up to £600 Excess – £50

Personal Effects and Money Limit – up to £1,500 Excess – £50

Up to total of £200 for valuables Excess – £50

Up to £200 for lost passport  Excess – £50

Luggage Delay Limit – up to £100 Excess – Nil

Personal Liability Limit – up to £2,000,000 Excess – Nil

Personal Accident - Limit – up to £10,000 Excess - Nil

Legal Costs & Expenses Limit – up to £25,000 Excess – Nil

For full details about your cover and exclusions please refer to the policy wording

Important You must take reasonable care to provide us with complete and accurate information to any questions we ask  when you take out, make changes to your policy. If you do not provide us with complete and accurate information which is subsequently disclosed, or comes to light after the commencement date of the insurance, your insurer may consider that you have misrepresented your risk and could either revise the premium and/or change any excess, or the extent of cover may be affected, cancel your policy or refuse to pay claims or both.

Cancellation Rights If your cover doesn’t meet your requirements, please let K.M. Motors know within 14 days of receiving your policy document and return all your documents for a refund of the premium. Any premium already paid will be refunded to you providing you have not travelled, no claim has been made or is intended to be made and no incident likely to give rise to a claim has occurred.

Claims Full details of how to make a claim and how to appeal should your claim not be successful can be found in the policy document

Complaints Should you have a complaint about the sale of your travel insurance policy, please contact the Branch Manager, Arthur J. Gallagher Insurance Brokers Ltd, 6th Floor, Temple Circus House, Temple Way, Bristol BS1 6HG. Should you remain unhappy with our final reply, you may have the right to refer your complaint to the Financial Ombudsman Service, Exchange Tower, London E14 9SR. Opening times are Monday to Friday – 8 am to 8 pm and Saturday – 9 am to 1 pm. Their telephone number is 0800 0234567 and calls to this number are normally free for people ringing from a ‘fixed line’ phone – but charges may apply if you call from a mobile phone. 0300 1239123 calls to this number are charged at the same rate as 01 or 02 numbers on mobile phone tariffs. These numbers may not be available from outside the UK – so please call is from abroad on +442079640500

Financial Services Compensation Scheme

We are covered by the Financial Services Compensation Scheme (FSCS). You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim. Insurance advising and arranging is covered for 90% of the claim, with no upper limit. Further information is available from the FSCS



Holiday Duration UK Jersey
Up to 3 days £15.00  -
Up to 4 days £17.50  -
Up to 5 days £19.90  -
Up to 6 days £24.00  -
Up to 7 days £24.50  -
Up to 8 days £25.00 £45.00


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